Terms & Conditions
Welcome to Autolec, your trusted provider of premium vehicle parts for 4WDs, trucks, and earthmoving equipment in Australia. Before placing an order or using our website, please carefully review our terms and conditions. By using our website or making a purchase, you agree to abide by these terms, which govern your use of our services and products.
Registration & Purchase
To register and purchase products from Autolec, you must be complete information during the registration process. This includes your real name, address, phone number, and email address. It is your responsibility to promptly update any changes to your personal details.
We reserve the right to decline new customer registrations or suspend accounts at our discretion. We may also terminate access to our services or discontinue any part of our website without prior notice.
Availability
All products displayed on our website are subject to availability. While we make every effort to fulfill all orders, our acceptance of your order is contingent upon product availability. If we are unable to supply the product you ordered, we will notify you promptly and provide a full refund for the unavailable item(s).
Pricing & Product Information
Product prices are displayed at the time of order placement and are subject to applicable delivery charges. We aim to ensure that all pricing is accurate; however, in the event of an error, we will contact you with the option to reconfirm or cancel your order. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed.
Placing an Order & Order Acceptance
Once you place an order with us, you will receive an Order Acknowledgement email containing your order number and a summary of your order details. A contract between you and Autolec is only formed once the goods have been dispatched, unless your order is canceled by us or you receive notification to the contrary.
Payment
Payment must be made at the time of order placement. We accept valid credit and debit cards, and all payments are securely processed. Autolec does not store your payment details; payment processing is handled by trusted third-party providers such as PayPal or Stripe. We reserve the right to cancel your order if your payment is not verified or authorized.
Delivery
Ownership of the items you order passes to you upon successful delivery. We strive to ensure timely delivery, but in the event that delivery is unsuccessful due to an error on your part (e.g., incorrect address), we reserve the right to cancel your order and issue a refund.
Returns & Refunds
Please refer to our Refund and Return Policy for details on how to return an item and receive a refund. In the case of faulty or damaged items, we will offer a full refund or replacement, provided that you notify us within 7 days of receiving your order.
Promotions & Discounts
Promotional offers and discounts must be applied at the time of checkout. If a valid promotion code is not entered during checkout, we cannot retroactively apply the discount to your order. For telephone orders, please quote the promotional code before finalizing the order.
Intellectual Property & Copyright
All content on our website, including text, images, and logos, is the property of Autolec and is protected by copyright and intellectual property laws. You may use this content for personal, non-commercial purposes only, provided all copyright and proprietary notices remain intact.
Limitations
Our website and services are provided “as is” without any warranties or guarantees of any kind. We are not responsible for any technical issues, disruptions, or errors that may occur while using our website.
Indemnity
By using our website, you agree to indemnify and hold Autolec harmless from any liabilities, claims, or expenses arising from your misuse of our services or violation of these terms.
Governing Law
These terms and conditions are governed by the laws of Australia. Any disputes or legal matters arising in connection with your use of our website or services will be resolved by the courts of Australia.
Thank you for choosing Autolec. We look forward to providing you with the highest quality vehicle parts for your 4WDs, trucks, and earthmoving equipment. If you have any questions or concerns, feel free to contact us at info@autolecshop.com.au .